Durpal uses for CRM business processes
Session Description
Business processes for CRM cover areas into web2.0. Current CRM solutions offered today don’t cover the application needs for all sections of the business processes supporting CRM. For example a Support organization would benefit from online blogs, wikis, and web content. As such those web content areas such as sales contact and event activity pages, support content, and marketing collateral could be provided with a good CMS such as Drupal. Drupal looks to be a good enterprise solution with it’s strong technical architecture and security features.
Session Presenter:
Sean Dulac
Presenter Info
I have spent the last 10 years implementing enterprise applications for silicon valley companies including Nokia, Apple, and PeopleSoft. I am interested in Open Source projects and how to apply them to the enterprise application market.
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